GENERAL USAGE
- Can the date be added to the document, after all parties have signed?
- What is the new 'Additional Recipients' function?
- Are there any non‐ADLS documents that cannot be uploaded?
- When uploading my own PDF document for signing, the upload function is running slowly
- Can I download a report to show my digital signing charges?
- If I have chosen one of the optional real time, online identity verification options for the signor (e.g. RealMe, NZ drivers licence, or NZ Passport) how will I know this was successfully completed?
- What if the email address or cell phone number has been entered incorrectly when setting up the invitation to sign the document?
- If I have made a mistake in setting up the signing details, and entered some information incorrectly, how can I fix this?
- Can my client review the document before signing, or should I send them a copy first?
- Will the signing parties receive a copy of the signed document?
- Is there a log or record of the digital signing process?
- Can I unlock a signed document? Or one that is still pending signing?
- What do the new features on the Dashboard mean?
- How will I know once my client has signed?
- What is the difference between an internal signer and external signer?
- Can I add / move or delete a signature placeholder?
- Can I change the order of the sequenced invitations?
- What will the client receive when they are invited to sign?
- Does the document need to be finalised before digital signing can be set‐up?
- What is the new ‘Upload non ADLS document for signing’ function?
- How do I change/assign permissions?
- What do the new user permissions mean?