WebForms Helpdesk
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Digital Signing FAQs
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HOW TO GET STARTED
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Is there a cost to digitally signing a document through WebForms?
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Can I manage who in the firm is able to set up and send a document for digital signing?
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How do I set up a document for digital signing in WebForms?
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How do I setup the same signing party to sign in multiple places on the same document?
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Is there a cost to digitally signing a document through WebForms?
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SECURITY
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Can I rely on the digital signing process?
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Why is the digital signature not ‘my’ signature?
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Should I save an electronic copy of the digitally signed document outside of WebForms?
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What is the difference between a digital signature and an electronic signature?
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What is PKI (Public Key Infrastructure)?
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What is a digital certificate?
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Can I rely on the digital signing process?
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GENERAL USAGE
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Can the date be added to the document, after all parties have signed?
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What is the new 'Additional Recipients' function?
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Are there any non‐ADLS documents that cannot be uploaded?
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When uploading my own PDF document for signing, the upload function is running slowly
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Can I download a report to show my digital signing charges?
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If I have chosen one of the optional real time, online identity verification options for the signor (e.g. RealMe, NZ drivers licence, or NZ Passport) how will I know this was successfully completed?
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What if the email address or cell phone number has been entered incorrectly when setting up the invitation to sign the document?
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If I have made a mistake in setting up the signing details, and entered some information incorrectly, how can I fix this?
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Can my client review the document before signing, or should I send them a copy first?
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Will the signing parties receive a copy of the signed document?
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Is there a log or record of the digital signing process?
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Can I unlock a signed document? Or one that is still pending signing?
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What do the new features on the Dashboard mean?
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How will I know once my client has signed?
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What is the difference between an internal signer and external signer?
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Can I add / move or delete a signature placeholder?
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Can I change the order of the sequenced invitations?
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What will the client receive when they are invited to sign?
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Does the document need to be finalised before digital signing can be set‐up?
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What is the new ‘Upload non ADLS document for signing’ function?
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How do I change/assign permissions?
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What do the new user permissions mean?
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Can the date be added to the document, after all parties have signed?
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WebForms FAQs
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DASHBOARD
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MY FORMS
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FORM AUTHORING
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Download or Print PDF doesnt appear
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Can I change the font or size of the text I’ve entered into the green fields?
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How do I delete a line or text box I’ve drawn?
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I've created a new form, but I can't see the additional pages icon
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Can I unlock an already 'final printed' form, to make changes?
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How do I copy and paste text into additional pages?
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Can I add the Annexure details to an Annexure Schedule?
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Can I upload a PDF file to additional pages?
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Download or Print PDF doesnt appear
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FORM CREATION
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How do I create a firm template?
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How do I make the Firm template available to my firm's users?
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I need to make a change to the firm template, but it's already published, can this be done?
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If I have no stock on hand, can I create a form?
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What do the colours in the status columns mean?
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Can I create an obsolete form?
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Can I copy an existing form to create a new one?
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How do I create a firm template?
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ORDER STOCK
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MANAGE USERS
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GENERAL
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Agreement for Sale & Purchase of Real Estate - Eleventh Edition 2022 (2) - Highlighted Sample
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Purchase Price Allocation (PPA) addenda
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Mortgage Memorandums and General Terms
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Contact Details
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Password reset - Invalid Token
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I am unable to open my form
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Is there the ability to spell check ?
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Do I need to download any software to be able to use the new WebForms?
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Agreement for Sale & Purchase of Real Estate - Eleventh Edition 2022 (2) - Highlighted Sample
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